If I cancel my reservation, am I able to have my funds returned or would it be used as a credit for future stays?

Should you need to cancel 14 days or less prior to arrival, your deposit will be retained as the cancellation penalty.

For the Festive period (Dec. 19th, 2025 – Jan 3rd, 2026), 100% penalty will apply for any cancellation within 90 days of arrival.